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Ethical AI in Governance: MeitY’s New Framework for Public Service Delivery

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The Ministry of Electronics and Information Technology (MeitY) has introduced a comprehensive framework to ensure transparency, accountability, and bias prevention in AI-driven governance. This initiative aims to protect vulnerable populations from algorithmic exclusion in welfare schemes.

The Ministry of Electronics and Information Technology (MeitY) has recently unveiled the 'Ethics in AI' framework, a pivotal step toward institutionalizing responsible technology in Indian governance. As the government increasingly integrates Artificial Intelligence (AI) into public service delivery—ranging from Direct Benefit Transfers (DBT) to predictive policing and healthcare diagnostics—the need for ethical guardrails has become paramount. The framework is built on three foundational pillars: transparency, accountability, and the mitigation of algorithmic bias. Transparency ensures that AI models are not 'black boxes'; the logic behind automated decisions must be explainable to the citizens they affect. Accountability establishes clear lines of responsibility for AI-driven outcomes, ensuring that human oversight remains central to governance. Most importantly, the framework addresses algorithmic bias, which occurs when AI systems inadvertently learn and replicate societal prejudices from historical data.

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